Shipping policy
ZINGABE Shipping Policy
📌 1. Order Processing Time
- Processing duration: All orders are processed within [1-2 or 2-3] business days.
- Weekend policy: Orders are not shipped or delivered on weekends or holidays.
- High volume delays: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
📌 2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [3-5 business days] — [Price, e.g., $4.99 or Free]
- Express Shipping: [1-2 business days] — [Price, e.g., $9.99]
- Free Shipping: We offer Free Standard Shipping on orders over [e.g., $50].
📌 3. Shipment Confirmation & Order Tracking
- Tracking email: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- Activation: The tracking number will be active within 24 hours.
📌 4. Customs, Duties, and Taxes
- Responsibility: ZINGABE is not responsible for any customs and taxes applied to your order.
- Fees: All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
📌 5. Damages & Lost Packages
- Damaged items: If you received your order damaged, please contact the shipment carrier to file a claim.
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Process: Please save all packaging materials and damaged goods before filing a claim.